Please touch the \"elliptical gravure position\" sensor buttons on both sides, touch and stay for 2-3 seconds to try, and the arm will automatically open. If the problem is not solved, please take the relevant certificate to the nearby service shop for testing, the service shop test shall prevail. Tips: Huawei Service Center will carry out service gratitude and feedback activities before March 31, 2022. If you are interested, you can go to the store to learn about whether you can participate in the activities. Please refer to Huawei Customer Service Center.
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Friendly reminder: Please adjust your travel according to the local epidemic prevention and control policy requirements.
The reasons and repair methods are as follows
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1. Please check whether the back center of the mobile phone is placed in the center of the wireless charging board.
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2. When there are inclusions between the mobile phone and the wireless charging board, it may not be able to charge normally.
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3. Please check the back shell of the phone. If the protective phone cover used is too thick may hinder wireless charging, it is recommended to remove the phone cover and try to recharge.
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4, please use the original charger. If you use a non-original charger, you may not be able to charge normally.
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5. Connect the phone directly to the wired charger to check whether it can be charged normally
You can wipe the proximity light sensor with a dry cloth, or try to re-power the wireless car charger (unplug and reinsert the data cable or charger) to see if it is restored
Please use the car charger as follows:
1. Insert the car charger into the cigarette lighter interface or power interface in the car, and the indicator light will turn on to charge normally.
2. Connect the electronic product with the car charger with the data cable to charge the electronic product.