1. Check whether the phone is abnormal
If your mobile phone has been dropped or flooded recently, it may fail to charge properly. You are advised to turn off your mobile phone and go to a nearby Huawei customer service center for testing.
Reminder: If you have not backed up your data before, testing may result in data loss.
2. Check whether the charging port is abnormal
Check whether the charging port of the mobile phone is blocked by foreign matter, mildew, corrosion, or internal cable damage. If such phenomena occur, it is recommended to back up the data in advance (third-party applications such as QQ and wechat need to be backed up separately), and go to the nearby Huawei customer service center for cleaning and testing.
3. Check whether there is a charging icon
If your phone is turned on and there is no charging icon after connecting the charger, please check whether the charger and cable are connected correctly.
4. Please check the phone temperature
In order to ensure the safe use of mobile phone batteries, according to the physical characteristics of the battery, the product is designed as follows:
When the temperature of the mobile phone is below 0 ° C, the battery cannot be charged.
When the temperature of the mobile phone is 0℃~10℃, the charging current is limited.
When the temperature of the mobile phone is higher than 10 ° C, the normal charging rate is restored.
5. It is recommended to use the standard charger to charge
It is recommended to use the standard charger and charging cable of the mobile phone to charge. Non-huawei chargers and data cables may not be compatible with the phone, resulting in the phone not being able to charge.
A: Huawei p40 can only charge 60% of the battery. The reasons are as follows:
1. If your mobile phone has been dropped or flooded recently, it may not be able to charge normally.
< br >
2. Please check whether the charging interface is abnormal. Check whether the charging interface of the mobile phone is blocked by foreign matter, mildew, corrosion, or internal connection cable damage.
< br >
3. Please check whether there is a charging icon. If your phone is turned on and there is no charging icon after connecting the charger, please check whether the charger and cable are correctly connected.
< br >
4. To ensure the safe use of the mobile phone battery, the product is designed as follows according to the physical characteristics of the battery: The battery cannot be charged when the temperature of the mobile phone is lower than 0 ° C. When the temperature of the mobile phone is 0℃~10℃, the charging current is limited. When the temperature of the mobile phone is higher than 10 ° C, the normal charging rate is restored.
< br >
5. It is recommended to use the standard charger. It is recommended to use the standard charger and charging cable of the mobile phone to charge. Non-huawei chargers and data cables may not be compatible with the phone, resulting in the phone not being able to charge.