The reasons why the TV display cannot connect to the cable network and the solutions are as follows
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1, check the Internet environment of the user's home, the network cable is normal;
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2. For dial-up Internet access, check whether the route Settings are correct.
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3. Check whether the IP address and gateway are set correctly. Here are the wired connection steps:
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1. Router setup steps:
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1, the computer ip is automatically obtained, please check the computer manual or verify with the computer after-sales union.
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2. Restore the router to factory Settings and reset the router parameters.
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Second, TV setting steps:
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1, the TV cut off the power and restart, 2, menu - Settings - network - cable -ip type automatic acquisition - Settings - networking detection. Please refer to the Settings.
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If your home uses a wireless Internet connection. First determine whether the machine has a built-in wireless network card, no built-in, need to purchase a supported network card, connect to the router to use (if you are not clear about the network card model, you can provide the machine model or material number, visit the official website of Konka consultation); Built-in itself, can be directly connected to the router use. Here's how the router is set up:
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The wireless router Settings that our TV can recognize are: adopt WEP encryption mode, the Settings are as follows: Select Open authentication mode, select 64Bit WEP encryption mode, select ASCII key mode, set any key, and set the password to 5 digits.
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If WPA encryption is used, set the password as follows: Set the password type to TKIP, PSK\/EAP to PSK, and set the password to 8 characters. It is recommended that the password be numeric only. The following is the operation procedure of the built-in wireless network card of the machine: The operation mode of wireless networking on the TV is as follows: System Settings - Network - wireless, open wifi, select the name of your home router, there will be a dialog box that prompts you to fill in the password, please use the Konka remote control\/keyboard and mouse to enter; After entering, click Connect first, then click network detection; If the TV indicates that the network has been restored\/the network is connected, it indicates that the TV has been connected successfully. If the network is not successful, reset the router and try again.
There are several reasons why a TV can't connect to the cable network
1. Whether the network cable is in poor contact with the network interface of the router and the TV, causing the TV to break the network.
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2, whether the router runs incorrectly or fails to cause the TV network to be disconnected.
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3, the network service provider's network line, the server is interrupted, the fault caused by the router can not connect to the network, in this case, the TV is also bound to break the network, need to contact the network service provider to solve the network transmission problem.
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4, after the above problems are rectified, the TV still shows network disconnection, which can generally be judged as the network port failure of the TV, the connection line between the main board and the network port is interrupted, and the parts of the main board are faulty. It is recommended to contact the after-sales service of the TV for comprehensive detection and warranty.
reason
1, please confirm whether the wireless network card and the TV match (detection method: in the network setting interface can see the wireless network Settings);
2, the signal strength of the wireless network is too low (when the wireless network strength you use is less than 35%, our machine can detect the network, but it cannot be successfully connected. In order to ensure the normal use of wireless network requires the signal strength to be stable at more than 70% or more than two bars);
3, when there is a wireless connection, the signal can be searched, but the connection fails, you need to check: the encryption type, WEP length, and WEP mode Settings are correct. The WEP recognized by the network TV is 64 bits long, the pattern is ASCII characters, and the key is composed of 5 characters. If the WPA encryption type is used, the key consists of 8 characters.
Extended data
cable television (CATV) networks are efficient and inexpensive integrated networks. The cable television network uses the coaxial cable laid by cable TV to transmit data signals. It has the advantages of wide frequency band, large capacity, multi-function, low cost, strong anti-interference ability and supporting various services to connect thousands of households. Its development has laid the foundation for the development of information superhighway. At the same time, because it eliminates the trouble of laying cables, it only needs to add equipment at the client side to access the network, which greatly facilitates the popularity of the network.