Cancel mobile broadband service:
1. Take the original ID card to the business office of the mobile company for account cancellation. If you have paid the light cat deposit when installing broadband, you need to return it to the mobile company and settle the fee before you can officially close the account. If it is an account closing agent: the agent needs to bring the original ID card of the head of the household and the original ID card of the agent himself to the service hall.
2, in the mobile official website to communicate with 100 business hall for pre-cancellation account. If the customer's package expires and is not used (no traffic is generated), he can propose to the sales staff to reduce the expenses incurred in the current month, and the sales staff will reduce the expenses after verification; If the user has questions about the fee, you can go to the mobile Communication 100 business hall for consultation. In the month when the broadband package expires, you can go to the mobile Communication 100 business hall for pre-cancellation, and the following month to the mobile communication 100 business Hall for official cancellation.
3. Call mobile customer service 10086 for broadband pre-cancellation. After making an appointment to cancel the account, pay the fee, such as when the installation has paid a deposit there is a light cat, need to be returned to the mobile company, you can officially cancel the account.