The transmission distance of the wireless charger charging is between 5 and 8mm, and the mobile phone also wears the mobile phone case when the wireless charger is carried out, especially if the thickness is compared with the 3D three-dimensional decoration, it will directly affect the effect of the wireless charger.
1. Please check whether the back center of the mobile phone is placed in the center of the wireless charging board. 2. When there are inclusions between the mobile phone and the wireless charging board, it may not be able to charge normally. 3. Please check the back shell of the phone. If the protective phone cover used is too thick may hinder wireless charging, it is recommended to remove the phone cover and try to recharge. 4, please use the original charger. If you use a non-original charger, you may not be able to charge normally. 5. Connect the phone directly to the wired charger to check whether it can be charged normally.
Cause 1: Whether the mobile phone model supports wireless charging OR whether the wireless charger matches
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Wireless charger sometimes put up no response, first of all, depends on the mobile phone model support, do not need to install wireless charging coil.
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a. Mobile phone built-in wireless charging receiver: it can be charged directly on the wireless charger.
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b. Wireless charging receiver contact is reserved inside the mobile phone: wireless charging receiver coil needs to be installed to achieve wireless charging.
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c. The mobile phone itself does not support wireless charging at all, and it is necessary to install a wireless charging receiving back frame to achieve wireless charging.
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2. Whether the wireless charger indicator light is displayed normally
The wireless charging failure may be caused by the incorrect use of the relevant position during the use of the operation, and the wireless coil position on the back needs to be aligned with the charger for normal charging, and the original charger needs to be used
Cause: Check whether the wireless charger works properly
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If the indicator light is not on, please confirm whether the wired charger (including the data cable) is working properly. If the wired charger can charge the mobile phone, but when the wireless charger is connected, the wireless charger indicator light is not on, it means that the wireless charger is not functioning properly. Please take the charger, purchase voucher and warranty card to the local service center for testing
Please carry out the following checks: Check whether the phone is overheating, it is recommended to charge in a good heat dissipation environment;
Check whether the wireless charger indicator light is on normally, and check whether the connection between the charging base, data cable, charger, and power supply is in poor contact. It is recommended to reinsert it once;
Verify that the center position of the phone is placed in the center of the wireless charging base during charging, and remove other objects between the device and the wireless charger.
1. If the contact is poor, align the wireless charging position
2. The mobile phone or charging wireless function is damaged
3. There is a problem with the battery of the phone, and it will not be charged