1. The mobile phone may be placed in the wrong position, you can adjust the position of the mobile phone on the wireless charger;
2. It may also be that the wireless charger hardware is damaged, and conditions can try to use other mobile phones that support wireless charging;
3. If only Mix2s cannot be charged wirelessly, it may be that the wireless charging module of the phone is damaged, it is recommended to check and replace it at the after-sales repair point;
4. There may be a problem with the phone's system, you can upgrade the system or restart the phone to use the wireless charger.