If your device has a hardware failure, in order to reduce the loss, it is not recommended that you disassemble the machine yourself. If there is a problem with Samsung mobile phone, please send the device to the service center for detection and judgment by professional engineers. The address information of Samsung Service Center\/customer service phone number can be queried by the following methods: Please visit the service center page of Samsung official website - select the product you want to query and the province and city to search. Tip: If there is no service center in your city, please contact the after-sales service center in the surrounding city first to ask whether you can send or express the way to test and repair.
If your device has a hardware failure, in order to reduce the loss, it is not recommended that you disassemble the machine yourself. If there is a problem with Samsung mobile phone, please send the device to the service center for detection and judgment by professional engineers. The address information of Samsung Service Center\/customer service phone number can be queried by the following methods: Please visit the service center page of Samsung official website - select the product you want to query and the province and city to search. Tip: If there is no service center in your city, please contact the after-sales service center in the surrounding city first to ask whether you can send or express the way to test and repair.
When the battery temperature is too low, you are advised to refer to the following:
1. Try to use the original charger to connect to the home power supply indoors.
2. If the mobile phone has a non-built-in battery, remove and reinsert the battery.
3. If the problem persists, back up the data in the phone (contacts, text messages, pictures, etc.) and restore factory Settings. If the problem still exists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help detect.