You need to select Restart, hold down the power button and volume button at the same time, wait until the phone enters recovery mode, and release the button. Select up or down by pressing the volume key to move to \"Clear Data\". Press the power button to confirm, at this time the phone will automatically restore factory Settings, open the phone again to enter you can reset the password. Take vivox27 mobile phone as an example:
1. Long press the power button on the right side of the phone, and the prompt \"Shut down\" or \"Restart\" will be displayed. Select \"Restart\".
2, the phone starts to restart, we need to wait until the phone lights up and subtitles appear.
3. Hold down the power button and the volume button at the same time, wait until the phone enters the recovery mode, and release the button.
4, by pressing the volume key up and down selection, move to \"clear data\