If the realme mobile phone is not charged, you can check the following methods:
First, please check whether the charging interface is abnormal
Check the phone charging interface for foreign matter blockage, mildew, corrosion, internal cable damage, etc. If there is such a phenomenon, it is recommended that you go to the nearest realme customer service center for cleaning and testing.
2. The mobile phone has not been used for a long time
If your phone has not been used for a long time, or the phone has not been charged in time after the low power shutdown, the phone battery has excessive discharge, and it needs more time to activate the battery, it is recommended that you use the original charger and data cable to charge the phone for more than 30 minutes and then check whether the phone is normal.
Third, please put the mobile phone in the appropriate ambient temperature
When the ambient temperature is too low, the phone will charge slowly or not charge, please put the phone in a warmer environment (15℃-40℃), you can resume normal charging.
Fourth, it is recommended to use the standard charger to charge
It is recommended that you use the standard charger and data cable for charging. Non-realme phone chargers and data cables may not be compatible with the phone, resulting in the phone not being able to charge.
5. Check whether the charger and data cable are normal
If you cannot charge your phone using the original charger and data cable, you can try to use other data cables and chargers with the same interface to try charging, if the charging is normal, it indicates that your charger may be abnormal. It is recommended that you take the charger, data cable and phone to the nearest realme customer service center for testing.
failure cause
Maybe the phone temperature is too high, enter the protection state, the temperature can be charged after the drop
Maybe the charger voltage or current is not stable, you can change a charger to try.
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There may be something wrong with the data cable. Try another one.