中文English
1, the most common reason is poor contact, when the oppo mobile phone does not charge, try to re-plug the charger and mobile phone connection.2, in addition to reconnect still can...

oppo why can't you charge it?

1, the most common reason is poor contact, when the oppo mobile phone does not charge, try to re-plug the charger and mobile phone connection.

< br >

2, in addition to reconnect still can not charge, please change another mobile phone charger to try, you can also try to connect oppo mobile phone to the computer to try, if the problem is solved, then it should be the charger problem, if not solved, then the problem may be in oppo, it is recommended to contact oppo official customer service or after-sales!

< br >

3, take your phone charger, data cable, battery and mobile phone to your nearby repair point for testing.

< br >

4, the mobile phone system failure, resulting in battery display problems. This problem is the easiest to solve, you can directly shut down and restart, which is equivalent to data refresh, and the general power display will return to normal.

< br >

5. The charger fails. This failure is the main reason why mobile phones cannot be charged. So how to judge the charger is good or bad. It's actually very simple, try another charger. If it can be charged, it can be concluded that the charger is faulty.


The first situation can be restored to normal after investigation:

1, be sure to use OPPO original charging head and charging cable Oh.

2, the most suitable ambient temperature for mobile phones is between 15℃- 35℃, to see if the ambient temperature is too high or too low.

3, check the phone charging interface for foreign objects, clean the interface, re-plug the charger to try.

4, check the charger and socket contact is normal, you can replace the socket to try.

5, if there are conditions, it is recommended that you replace the charger and data cable to try to see if they strike.

6. As a last resort, restart your phone and give it a try.

The second situation is that various methods have been tried, it may be that the hardware is broken, that is, it can not be charged, you do not worry, the warranty card and the purchase invoice, the mobile phone, we OPPO customer service center to go, anyway, there are professional engineers can help you deal with.


This situation is caused by incompatible charging, in this case, the replacement of the charger can be stable, in this case, the charging is unstable charging maintenance can be done