Wireless charging may not be available for the following reasons:
It may be that the electromagnetic induction coil of wireless charging is damaged, which will affect the transmission of current and charging efficiency.
It may be that the wireless charging function of the phone is faulty, or the wireless charging function of the phone is not enabled.
It may be that the protective case or shell of the mobile phone interferes with the wireless charging function, which will also cause the wireless charging to not work properly.
It may be that the wireless charging device is not correctly connected or set, and you need to check and ensure that the device is correctly connected and set.
It may be that the wireless charging device model of Tanco is incompatible with the mobile phone, and it is necessary to confirm whether the device model is compatible with the mobile phone.
The above information is for reference only, if there is any doubt, it is recommended to consult professional and technical personnel.