The phone cannot be charged when connected to the charger, you can try the following:
1. If your phone is not used for a long time, or the phone is not charged in time after the low power shutdown, the battery may be over-discharge, it is recommended that you connect the charger and charge for more than 30 minutes to see whether the phone has a reaction.
2. If your mobile phone can be turned on, please confirm whether there is bad contact or charging equipment damage:
(1) Please check whether the data cable, charger and socket are damaged, if damaged, it is recommended that you stop using and replace in time to prevent leakage problems.
(2) Please check whether the phone, data cable, charger, socket is completely inserted, whether there is poor contact, it is recommended to re-plug or replace the socket try.
(3) Please check whether the USB connector of the data cable and the USB interface of the phone are clean. If dust is found, it is recommended to clean it with a brush and then charge it again to confirm.
3. It is recommended that you replace another charger that can charge normally and try to charge. If the charger can be charged normally after replacement, it may be the charger and data cable fault, if it can not be charged, it may be the phone itself.
You are advised to back up your data in advance and take your mobile phone, charger, data cable, and purchase certificate to a nearby Huawei customer service center for testing.
In this case, you have to check your charging wireless charging is not contaminated with dirty things at work? This situation is caused by poor contact, you can check it