If the wireless charging toothbrush is not charged, you can first check whether the charger and the charging base are firmly connected, and whether the charging base is plugged into the power supply. If these are not problems, you can try the following solutions:
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- Clean the charging base: Gently wipe the metal contacts of the charging base with a clean soft cloth to ensure that the contacts are clean and tidy.
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- Restart the rechargeable toothbrush: Remove the rechargeable toothbrush from the charging base, long press the power button for 5 seconds until the light flashes, and then put the toothbrush back on the charging base to charge.
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- Replace the charger or charging base: If the charger or charging base is damaged, you can replace it with a new charger or charging base.
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- Contact after-sales service: If the above methods can not solve the problem, you can contact after-sales service for repair or replacement.
Battery problems line problems are possible, the specific can only go to the after-sales open test to determine