Apple wireless charging can not be used due to the following reasons: 1. The charger power plug is not firmly inserted; 2. There is an obstacle between the phone and the charger; 3. The charger or mobile phone interface is damaged; 4. Foreign objects exist on the surface of the charging base or the battery is in poor contact. Solution: 1. Check whether the power plug is firmly inserted; 2. Put the charger and mobile phone in a place without obstacles; 3. Replace the charger or phone port; 4. Clean the surface of the charging base or replace the battery. If the above methods are ineffective, it is recommended to contact Apple after-sales service or professional maintenance personnel for repair.