1. Too thick mobile phone case will affect the induction between the charging coil and the wireless charger in the mobile phone, resulting in failure to charge normally. Therefore, it is recommended to remove the protective case of the mobile phone before using the wireless charger to charge;
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two
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The charging coil area in the mobile phone is small, and if the mobile phone is placed incorrectly when wireless charging is used, it will also lead to normal charging. The wireless charging coil is located in the center of the back of the phone, and can be placed on the surface of the wireless charger according to the position.
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three
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If the above two situations are excluded, it may be that the mobile phone wireless charging module or wireless charger fails, and it is necessary to go to after-sales service.