There are many things that do not charge electricity, and the factors that cause this failure are various. It is recommended that you try to operate according to the following steps:
1. Shut down, remove the SD card and SIM card, and try charging it again.
2. Clean the contact points between the battery and the mobile phone battery.
3. Connect the cable to the computer to try charging.
4. Replace the data cable to try. If the problem still exists, it is recommended that you bring the purchase invoice, warranty card, and send the phone to the nearest service center for testing.