The following are the causes and solutions that may cause wireless chargers to fail to connect:
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1. Check whether the device supports wireless charging technology. If your device does not support wireless charging technology, wireless chargers cannot be used.
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2. Make sure there are no physical barriers between the wireless charger and the device. There should be no metal or magnetic objects between the wireless charger and the device.
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3. Ensure that the distance between the wireless charger and the device does not exceed the maximum charging range of the charger. If the distance is too far, the wireless charger will not be able to charge the device.
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4. Check whether the battery of the charger and device has enough power. If the battery is low, the wireless charger will not be able to charge the device.
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5. Make sure your device is properly placed on the wireless charger. Some wireless chargers require the device to be placed in a specific location in order to charge.
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If none of the above problems are the cause, it is recommended that you try to replace the charger or device, or contact the manufacturer for more technical support.
The wireless charger is not connected to check whether there is a problem with the connection signal.