(1) It is recommended that you use the standard charger and charging cable for charging.
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(2) If your phone is not used for a long time, or the phone is not charged in time after low power off, there may be excessive battery discharge, it is recommended that you connect the charger and charge for more than 30 minutes to see whether the phone has a reaction.
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(3) If your phone can be turned on, please confirm whether there is poor contact or damage to the charging device
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a. Check the interface between the charging cable and the mobile phone to see if the charging cable is fully inserted;
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b. Please check whether the data cable, charger and socket are in bad contact, and it is recommended to reinsert;
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c. Please check whether the connector and jack are clean. If dust is found, it is recommended to clean it with a soft brush and then charge it again for confirmation.
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d. Please check whether the data cable, charger and socket are damaged, if damaged, please stop using and replace.
Mobile phone charge does not go in, has been 0% reasons and solutions are as follows
1, the mobile phone while charging, while using the mobile phone, resulting in rapid loss of electricity;
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2, there is a problem with the mobile version, it is recommended to update the latest version for observation;
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3, battery reasons, or mobile phone motherboard reasons, need to be tested by the local customer service center staff.
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4, the link computer charging leads to: the computer USB port carrying capacity is smaller than the charging head, when the smartphone is charging with USB, if the background opens a lot of programs, and then it has been charging while playing, the discharge current may be greater than the charging current, especially the mobile phone is a multi-core large screen, the discharge current is larger, it is recommended to use the original charger to charge.
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5, non-original charger charging, resulting in abnormal charging
1. In extreme environments, if the temperature is more than ten degrees below zero, the mobile phone will enter the protection state, causing the mobile phone to be unable to charge. At this time, the ambient temperature of the mobile phone can be heated up.
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2. Overdischarge of the battery causes the battery to hibernate. In this case, you need to connect the charger in the off state of the phone or use the charger to charge for half an hour and activate it before turning it on.
2, first use some electricity, check the amount of battery in the phone, remove the battery, temporarily use the universal charge to charge, charge the battery after good, and then on the battery to see whether the phone power is saturated, if it is still not saturated, the battery has a problem. Detailed steps:
1, when the mobile phone is not charged, first detect whether there is a problem with the mobile phone hardware, such as whether the battery has been aging, whether the USB data cable is invalid and other aspects of detection. You can take off the phone battery and charge it directly with a universal charger to see if it works.
2. Change the data cable to charge the phone and see if it can be charged.
3, if the final charge can not be charged, the battery may be aging, consider buying a mobile phone to replace or buy a battery.