Hello, if the monster power bank keeps lighting up, there are several possible reasons and solutions:
1. Charging state: the charging bank may be charging, and the light indicates that power is being supplied. If the bank is fully charged, disconnect the charging power and the light should go out.
2. Abnormal charging: If the indicator of the charging bank continues to blink or is abnormally on or off, it may indicate that the charging bank is faulty or the battery is faulty. It is recommended to try to replace the charging cable or use a different charger to charge, if the problem persists, you may need to contact the after-sales service or replace the charging bank.
3. Charging treasure failure: If the light of the charging treasure is always on, regardless of whether it is charged, it may indicate that the charging treasure itself is faulty. You can try holding down the power button to turn it off and then turn it back on again, if the light is still on, you may need to contact the after-sales service or replace the device.
If the above methods are ineffective, it is recommended to contact the after-sales service department or the manufacturer of the charging bank to obtain a more detailed solution.