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1 The waiters in McDonald's are mainly responsible for serving meals to customers, cleaning tables and tableware, and answering customers' questions and complaints. 2 The staff sho...

What do waiters do in McDonald's?


1 The waiters in McDonald's are mainly responsible for serving meals to customers, cleaning tables and tableware, and answering customers' questions and complaints.
2 The staff should receive training, master the service standards and procedures of McDonald's, have good communication skills and service attitude, and be able to deal with the needs and problems of guests quickly and effectively. In addition, the waiter also needs to keep the store clean and hygienic, and help the manager complete the daily management of the store, such as ordering, cashier, stocking up and so on.
The work content of waiters is relatively tedious, but it is of great help to improve communication skills and service awareness.



1. The waiters in McDonald's are mainly responsible for providing customers with food services such as meals and drinks, and assisting customers to solve the problems encountered in dining.
2. Waiters need to undertake a number of tasks in the restaurant, such as receiving customers, cash register, picking up meals, cleaning, etc., so they need to have certain service skills and work ability.
3. In addition, as an international fast food brand, McDonald's also attaches great importance to service quality and customer experience, so the waiters need to have good communication skills and service attitude to ensure customer satisfaction and brand image.


Sweeping, collecting plates, assisting in ordering, and processing food. In fact, the waiter in McDonald's has a lot of work to do, after doing this and that, anyway, it is more hard, all the time is in the work.


The job of a McDonald's waiter is:

1, tidy up the appearance, wear light makeup, arrive on time, not late, leave early;

2, obey the leadership and command of the foreman, earnestly and quickly complete the task;

3, before the formal opening of the meal, according to the foreman's arrangement, carefully do a good job of tables and chairs, restaurant hygiene, restaurant table, prepare all kinds of supplies to ensure normal business use;

4, according to the specified time to stand, facial expression natural smile, with full spirit to greet guests.


Prepare new promotional activities, replace the light box pieces, organize the price group, patrol the restaurant every day, complete the task, do activities on Saturday and Sunday, and have the ability to receive food orders for the restaurant and promote the restaurant brand