1. Please check whether the back center of the mobile phone is placed in the center of the wireless charging board.
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2. When there are inclusions between the mobile phone and the wireless charging board, it may not be able to charge normally.
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3. Please check the back shell of the phone. If the protective phone cover used is too thick may hinder wireless charging, it is recommended to remove the phone cover and try to recharge.
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4, please use the original charger. If you use a non-original charger, you may not be able to charge normally.
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5. Connect the phone directly to the wired charger to check whether it can be charged normally
1. Please use with the charger certified by Qi to exclude whether there is a problem with the wireless charger;
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2. If your iPhone has a thick protective case, metal protective case or battery case, try removing the protective case or case;
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3. If you turn on notifications, your iPhone will vibrate a lot and may shift causing it to stop charging. If this happens, consider turning off the vibrate function: