1, the lock screen interface does not display the flash charging icon, confirm whether to use a third-party theme (or third-party lock screen style)
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Please confirm whether to use a third-party theme or lock screen style. These themes have their own effect display and may not display the flash charging icon. You are advised to switch to the default theme.
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2, please confirm whether the phone and charger support flash charging
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Please check whether the output parameters of the standard charger match the charging specifications supported by the phone. If the charger parameters do not match, the phone cannot enter the flash charging mode. If you have multiple chargers in your home, check to see if you are using mismatched chargers.
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3. Reinsert the data cable
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Restart the phone, and then re-insert the data cable into the charging port to ensure that the data cable is in full contact with the charging port.
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4, check whether the data cable is the standard data cable
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When charging, the specifications of the charger and data cable are tested. Both the mobile phone and the charger support flash charging, and the charging mode is the same, so as to enter the flash charging mode. The specifications of the third-party data cable are different, and it cannot be guaranteed to enter the flash charging mode. It is recommended to use the standard data cable of the mobile phone to charge.
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5. Check the phone charging port
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Check the mobile phone charging port for foreign matter, corrosion, dirt, liquid, loose and other phenomena, if there is such a phenomenon, please go to vivo customer service center for testing.
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6, service center testing
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If the above methods do not solve your problem, please back up your mobile phone data in advance, and take your mobile phone, charger set and purchase voucher to vivo customer service center for testing. In order to better protect your personal privacy during maintenance, it is recommended that you open the \"vivo official website\" APP-- my -- all services -- maintenance mode -- open maintenance mode before maintenance.