one
Maybe because the firmware needs to be upgraded, try to use USB charging is normal, if you can charge to 30%, and then restore the factory Settings and firmware upgrade can solve the problem;
two
Put two powered earphones into the earphone case, open the case, hold down the right button outside the earphone case, long press, the light inside the earphone case will start to flash white, and finally flashing red indicates that the recovery is successful.
Please make sure that the connection between the charger, data cable and wireless charger is normal, and make sure that there are no other items between the phone and the wireless charger, such as mobile phone protective cover, metal foreign matter, etc., in addition, please align the center of the phone at the center of the wireless charger base, and check whether the wireless indicator light is on.
Restart the phone, let the phone for a data refresh, generally can be restored to normal.