1. Please check the indicator of the wireless charging base. If the indicator is not on, please check whether the connection between the charging base, data cable, charger, and power supply is in bad contact.
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2. Please check whether there are other items between the phone and the wireless charging base, and remove them if there are. Wireless charging converts electrical energy into magnetic energy for transmission to the phone, and if the magnetic energy is interfered with, charging will be affected.
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3. During the charging process, please place the center position of the mobile phone in the center of the wireless charging base to avoid the mobile phone displacement. If the position deviation is large, it will not be able to charge.
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4. Please check whether you are using wired charging. If wired charging and wireless charging are used at the same time, wired charging will be preferred.