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Your mobile phone has traffic but can not get on the network, because your mobile phone card can not receive the Internet signal, you can take out the mobile phone card, use the er...

What happens when you have data on your phone but you can't use it?

Your mobile phone has traffic but can not get on the network, because your mobile phone card can not receive the Internet signal, you can take out the mobile phone card, use the eraser to clean the contact of the mobile phone card, and then reinstall the boot can be used.

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The monitoring of mobile phone traffic is also very important, because once the mobile phone traffic is no small heart, it will generate high costs, it is recommended that you install Tencent mobile phone butler, the background to send information to the operator, accurately check the amount of your traffic use.

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It is recommended to check the network signal of your environment, you can change an environment or put the SIM card on another mobile phone to see if this phenomenon will occur, if the network is normal on other mobile phones, it is recommended that you take the mobile phone to the local after-sales center to test it, the after-sales staff will properly deal with it for you.

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The data may not be turned on, so make sure that the data is turned on, and it will light up when it is turned on.

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Moreover, when the phone is in airplane mode, the data is not available, so check it is not airplane mode.

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It may be that the mobile phone is overdue, and it is time to charge the phone.

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There is the mobile phone too card, half a day can not react, more restart a few times on the line.


1, if you can not access the Internet, please try to shut down and restart; Please check whether the flow capping threshold of this month has been reached. Please check the mobile phone Settings mobile data is turned on; Mobile Settings Mobile data options APN and name is set to 3gnet.

2, if you still can not access the Internet, it is recommended that you can use the following ways to troubleshoot:

[1] Confirm whether there is a network, it is recommended that you can use it in a place with strong signal;

[2] Check whether the account still has phone charges, if the balance is insufficient, you need to recharge before use;

[3] Confirm whether the phone parameters have been set;

[4] Check whether the USIM card is properly inserted. If it is inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or change the card for test;

[5] Check whether there is a problem with the mobile phone, it is recommended that you can change the test;

[6] In case of traffic capping, it will also lead to no Internet access;

[7] The service is suspended if the number is not registered in real name and the registration is not completed within the time limit;

[8] Please try to shut down and restart to search the network.

No, it is recommended to call 10086 mobile, or 10010 Unicom


① Try to restart the phone can solve the problem, if the switch function is solved.

If the problem cannot be solved after restarting the phone, you can consider whether the phone access point is set correctly and set the access point method. Go to Settings - More - Mobile Network - Access Point Name - Add a new access point. Access point parameters can be dialed operator customer service, mobile play 10086, Unicom play 10010, telecom play 10000.

③ Input the relevant parameters in the following interface, and then save it.


Mobile phone use tips:

1. Huawei P40 can restore factory Settings. Open the mobile phone, tap the Settings icon on the desktop to enter the system Settings page, select System and Update, select Reset, and tap Restore factory Settings.

2. Huawei P40 supports dark mode, you can set the theme of the phone to dark, open the phone, enter the Settings page, click Display and brightness, and open the dark mode.

3. Huawei mate30Pro can manually upgrade the operating system, open the mobile phone, click the Settings icon on the desktop, enter the Settings page of EMUI10, click system update, and download the installation package to update the system.