It is recommended to use the original charger to charge the phone, the use of non-original charger may not charge or charge slowly. When the mobile phone is not the original charger, there may be no charging phenomenon, you may notice that in the following cases may also charge abnormal;
? The ambient temperature during charging is too low or too high;
? Low voltage of the connected socket when charging;
? Play mobile phone while charging If the mobile phone is not charged if the use of the original charger and data cable shutdown charging is still abnormal, please try the following methods;
? If the phone has a removable battery, turn it off and remove the battery. Use a cotton swab to test the contact points on the battery. If conditions permit, you can also replace the battery or use a universal charger to try;
? Bring your mobile phone to OPPO customer Service center, we will check your mobile phone to see if there is a problem; We will implement a comprehensive three guarantees according to the Provisions on the Responsibility for the repair, replacement and return of mobile phone products, and provide you with services no less than the national three guarantees policy.