1. There is no charging label after the charger is inserted
Check adapter
And bracelet charging interface is blocked by foreign matter, mildew, corrosion, internal connection cable damage, etc. If there are such phenomena, it is recommended that you go to the nearby customer service center for cleaning and testing.
2. If your bracelet has not been used for a long time
If your wristband has not been used for a long time, or the wristband has not been charged in time after the low power shutdown, the wristband battery has excessive discharge and needs more time to activate the battery, it is recommended that you wait patiently.
3. Please charge at room temperature (recommended 20~35 degrees)
In order to ensure the safety of the battery, when the ambient temperature is too high or too low, the charging current of the battery will be much smaller than the normal temperature, resulting in a longer charging time. It is recommended that you charge the bracelet at room temperature.
4. Please replace the charger and data cable that can be charged normally
Please replace the charger and data cable that can be charged normally and try whether it can be charged normally. If the charging is normal, the charger and data cable are faulty.
The bracelet can not be charged, which may be due to poor power contact, or the charger may be broken. Maybe the connector on the wristband is broken.