There are several possibilities for this:
1, it may be that the charger and socket are relatively loose, and then reinsert it to try, it may also be that the data cable is connected to the charger a little loose, reconnect it.
2, it may be that the data cable is broken, although it is the original genuine, but there may be quality problems.
3, if the above two cases are not, then the colleague press and hold the power button in the upper right corner and the HOME button under the screen for 10 seconds, the collection will automatically turn off, and then press the power button to start.
4, if you can not charge after the forced restart, it is estimated that the quality of the phone is a problem. Depending on your situation, you should collect the warranty period, if it is a quality problem, Apple will give a new machine.
When this accessory is not supported, it is most likely that the cable or accessory has not been certified and therefore may not work with this iphone. The specific methods are as follows:
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1, just access the data line there is a hint, this problem is generally poor contact, the solution: see whether the data line gold finger has dirt, and then check the phone tail plug (data option jack) whether there is dirt, with cotton swab alcohol cleaning.
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2, with the computer case front USB charging when this prompt, generally caused by insufficient power supply, you can replace to the rear USB charging, or use the original charging plug.