There may be the following reasons:
1. Mobile wifi signal is unstable: If the signal is unstable, your phone may automatically switch to the mobile network. You can try moving your phone closer to your wireless router, or disable your mobile network from your Settings to ensure wifi is used.
2. Network Setup Issues: If your phone has network setup issues, it may not be able to connect to the Internet. You can try checking the network Settings in your phone's Settings to make sure you are properly connected to the wifi network.
3. Router problems: The router can communicate with the TV normally, but it may be incompatible with the mobile phone. If this is the case, you can try restarting the router or connecting to another router.
4. App or device issues: Some apps or devices may not be able to use wifi with your phone. You can resolve this issue by uninstalling the application or resetting the device.
If you have tried these methods and still cannot resolve the problem, it is recommended that you contact your network service provider or phone manufacturer for further assistance.
1 There may be a network fault or connection problem that causes the mobile phone to be unable to access the Internet, while the TV can be used normally.
2 Connection problems may include the phone disconnected wifi connection, the wifi password is incorrect, and the phone network Settings are limited.
3 The TV may work because the network connection is different from the phone, or the TV may have saved the correct wifi password and network Settings.
If the network Settings of the mobile phone are correct and the network connection is good, try to reconnect the wifi or restart the mobile phone. If the problem persists, contact the network operator or the technical support of the mobile phone manufacturer for more help.
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Network connection Issues - If your phone is able to connect to WiFi but can't get online, there may be some issues with your WiFi network connection. Please check if your router is faulty or if another device is taking up a lot of bandwidth on the network, causing your phone to not connect to the Internet properly.
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IP Address issues - If your home network uses dynamic IP addresses, there may be IP address conflicts. In this case, when multiple devices try to use the same IP address, a network outage will occur. You can fix this by restarting the phone and router and assigning a different IP address to the phone.
Possible reasons are as follows;
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① TV is cable TV. Mobile phones and computers go online. There is a problem with the network connection.
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② If the three go to the network. The maximum probability is that there is a DNS problem. Mobile computers can't parse network addresses. Television, on the other hand, uses fixed IP addresses.
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③ Relatively low-level problems: the TV is normally connected, and the mobile phone computer is not normally connected