Method 1: Check the Wi-Fi password.
When the network is adjusted, the set-top box and TV will not automatically update, and the Wi-Fi password needs to be manually updated. Go to the Wi-Fi configuration item that you want to adjust, select Adjust Network Settings, enter the new password in the window, verify the entered password, and select Save Password. Then the Wi-Fi will work properly.
Method 2: Connect a network cable.
General smart TV will be equipped with a network cable interface, compared with wireless WiFi, wired network is more stable, the network speed is slightly faster.
Method 3: Restart the router.
When working for a long time, the router may be disconnected from the network. You can try to restart the router and reconnect to the WiFi.
Method 4: Reboot the TV.
Sometimes the TV will crash briefly, restart the TV to run again, just like restarting the computer, and then connect to the WiFi again to try.
Sometimes distance and obstacles will block the WiFi signal, and its attenuation will affect the effect of receiving WiFi signals.
Method 6: If the above method does not help you, it may be the WiFi receiver in the TV is damaged, you can contact customer service for repair.
Possible reasons are as follows:
1, the distance between the TV and the router is too far, resulting in the TV can not receive wifi signal, generally move the router close to the TV to solve the problem;
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2, the router's wireless network Settings turn off the SSID broadcast, resulting in the TV can not receive wifi signal, generally turn on the router's SSID broadcast to solve the problem;