Hello, there are several possible reasons:
1. The earphone battery is exhausted or poorly charged: If the earphone battery is exhausted or poorly charged, the earphone may be disconnected. Make sure your headphones are charged and fully charged.
2. The distance between the headset and the device is too far or there is a barrier: If the distance between the headset and the device is too far or there is a barrier, the signal may be unstable, and the headset is disconnected. You need to make sure that the device and headset are placed relatively close together and that there are no obstacles blocking the signal.
3. The headset firmware needs to be updated: If the headset firmware needs to be updated, the headset may be disconnected. You need to make sure the headset is connected to the device and check if you need to update the firmware.
4. The connection between the headset and the device is faulty: If the connection between the headset and the device is faulty, the headset may be disconnected. You need to make sure that the headset is properly connected to the device and that the device's Bluetooth connection is set up correctly.
If the above methods cannot solve the problem, it is recommended to contact Apple customer service for further technical support.
There are several possible reasons for this problem:
1. Low battery: If one headset has a lower battery level than the other, it may automatically disconnect to protect the battery.
2. Unstable Bluetooth signal: The Bluetooth signal may be interfered with by other devices, resulting in unstable or disconnected connections.
3. Earphones not paired correctly: If earphones are not paired or re-paired correctly, it may cause one earphone to disconnect.
4. Damaged earphones: If one earphone is damaged, it may disconnect or fail to connect.
If this happens, you can try resetting the AirPods Pro and repairing them. If the problem persists, it is recommended to contact Apple customer service for more support.
one
Bluetooth connection failure, this is a small probability of accidental failure, only need to disconnect the Bluetooth connection, and then reconnect.
two
One Bluetooth headset only has electricity and the other battery is exhausted, there will be a ringing while not ringing, only need to fully charge both Bluetooth headphones can be.
three
Bluetooth headset motherboard failure, poor contact and other problems, this is a hardware failure, need to go to the after-sales center for maintenance.