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1. The connection failure may be caused by the thickness of the mobile phone protective shell. The solution at this time is: remove the mobile phone shell and re-charge it wireless...

Wireless charger does not light up?

1. The connection failure may be caused by the thickness of the mobile phone protective shell. The solution at this time is: remove the mobile phone shell and re-charge it wirelessly.

2. It may be that the wireless charger is not the official original charger, resulting in the failure of the mobile phone identification device. At this time, the treatment method is: replace the official original charger for charging operation.

3. It may be that the wireless charger is in poor contact, resulting in normal wireless charging operation. The solution at this time is: check whether the wireless charger is damaged, if it is damaged, replace the new wireless charger.

4. It is possible that the data line of the wireless charger is abnormal, causing the wireless charger to not work normally. At this time, the solution is: replace the new data line.

5. It may be that the charger plug bar is connected to high-power electrical appliances, resulting in the wireless charger can not supply power to the mobile phone with normal current and voltage. In this case, the solution is as follows: Remove the high-power device or replace it with a new power supply strip.


1. Please check the indicator of the wireless charging base. If the indicator is not on, please check whether the connection between the charging base, data cable, charger, and power supply is in bad contact.

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2. Please check whether there are other items between the phone and the wireless charging base, and remove them if there are. Wireless charging converts electrical energy into magnetic energy for transmission to the phone, and if the magnetic energy is interfered with, charging will be affected.

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3. During the charging process, please place the center position of the mobile phone in the center of the wireless charging base to avoid the mobile phone displacement. If the position deviation is large, it will not be able to charge.

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4. Please check whether you are using wired charging. If wired charging and wireless charging are used at the same time, wired charging will be preferred.


The charger does not light up, may be in poor contact with the socket, or broken