Huawei mobile phone can not be charged:
First, please confirm whether the original charger and data cable are used for charging
When using a non-original charger, data cable or mobile phone to connect to the computer USB charging, it may be due to the small output current, the charging amount can not offset the power consumption of the mobile phone, resulting in no charge or less charge.
You are advised to use the Huawei standard charger and data cable to charge the mobile phone. Do not use the USB port to charge the mobile phone.
Second, please confirm whether there are foreign objects in the data cable interface or mobile phone charging jack, or the interface is loose and has poor contact
There is a foreign body in the interface or the interface is loose, which makes the phone and the data cable have poor contact, the output current of the charger becomes smaller, and the charging amount cannot offset the power consumption of the phone, resulting in no charging or less charging.
Before charging the phone, ensure that the charging port is clean and the port connection is stable.
Third, the mobile phone running high power consumption programs (such as taking photos, videos, games, etc.) when charging is easy to lead to the charger input current is not enough to offset the power consumption of the mobile phone itself. In addition, when the ambient temperature is high, running a high-power program while charging can easily cause the temperature of the phone to overheat. Huawei mobile phone has a special overheat protection design. When the temperature of the mobile phone is high, the charging current will decrease. In this case, it is more likely to fail to charge or charge less.
1, it is recommended to turn off the phone when charging, if the shutdown and charging is normal, please restart the phone or clean the background application of the phone and try. If the mobile phone has a high power consumption application that is not commonly used, uninstall it in time.
2, it is recommended not to play mobile phones while charging when the ambient temperature is high.
Still unsolvable
If the preceding methods still do not solve the problem, back up your data in advance (third-party communication applications need to be backed up separately), and take your mobile phone, charger, data cable, and purchase voucher to a nearby Huawei customer service center for testing.
Huawei mobile phone cannot be charged, here's what to do:
1. It is recommended that you use the standard charger and charging cable for charging.
2. If your phone is not used for a long time, or the phone is not charged in time after the low power shutdown, the battery may be over-discharge, it is recommended that you connect the charger and charge for more than 30 minutes to see whether the phone has a reaction.
3. If your phone can be turned on, please confirm whether there is bad contact or charging device damage
The following problems may exist:
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1. When charging, the charger, data cable, and mobile phone charging interface are not in contact, which may lead to slow charging, failure to enter fast charging or failure to charge, please plug and unplug the charger several times.
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2. Check whether the connectors and jacks are clean. If dust is found, wipe it with alcohol or clean it with a brush. If alcohol wipe, need to wait for alcohol to dry, and then re-charge to confirm.
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3. The mobile phone is charged while it is in use. Part of the current input by the charger needs to offset the electricity consumed by the mobile phone hardware such as the screen when it is in use, resulting in a decrease in the current to charge the battery and a slower charging speed.
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4. Please check whether the data cable, charger and socket are damaged or abnormal, if damaged, please replace. If the fault persists, back up the data in advance and go to a nearby Huawei customer service center for maintenance.