If the Intranet connection is abnormal, the device is not connected to the LAN. If the Mi TV is connected to the router through WiFi, check whether the TV is connected to the WiFi network; If the Mi TV is connected to the router through a cable, check whether the network cable is in good contact. If the Internet connection is abnormal, the device is connected to the LAN. First check whether the router restricts terminal networking, such as limiting access to the external network only to specified devices. Secondly, check whether the router external network connection is normal, such as broadband network expiration, external network drop, etc. WiFi signal is unstable: too far away leads to weak signal, you can move the TV and router closer, or turn on the router to get \"through the wall mode\". If there is signal interference nearby will also affect the WiFi preference, you can try to modify the router channel to solve.
solution
1. Check whether there is a problem with the network setting of the TV, enter the network setting interface, and try to reset the WiFi signal connected to the home.
2, may be caused by router Settings or router failure, you can restart the router to solve; Or restore the router to factory Settings and reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service to repair or replace the router.
3, check the network line of the network service provider, whether the server is interrupted, the fault leads to the router can not connect to the network, in this case, the TV is also bound to break the network, you need to contact the network service provider to solve the network transmission problem.
4, may also be the TV system problems caused by network abnormalities, you can restart the TV to solve, if necessary, you can enter the system setting interface, the TV system restore to the factory setting state or upgrade to the latest version to solve.
5, the above problem troubleshooting TV still can not be connected to the network, it may be the TV network module failure, antenna failure, internal circuit or motherboard and other parts of the fault, need to contact the TV after-sales service for comprehensive testing and maintenance to solve.
This may be because the TV plug is not plugged in or the router plug is not plugged in, you can try to turn off the network and wait for five minutes to reopen, if not, you can call 10086 to find customer service