If you bought your mobile phone in vivo's direct and authorized online stores and physical stores, please do not worry, the mobile phones sold in these stores are original and genuine, and there will be no refurbished machines. Secondly, the appearance of the mobile phone (including screen printing, screws, etc.) can be inspected as a whole, and compared with the real machine diagram on the official website. If still can not solve the doubts, it is recommended to vivo after-sales service center for further verification.
The address of vivo after-sales service center can be queried in the mobile phone Settings - more Settings - service outlets.