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1. Please confirm that your wifi network is normal, first check whether to restart the network on the router Settings page;
2. Please confirm whether Xiaoai has successfully connected to the router, and check whether Xiaoai has connected to the router through the Xiaoai APP;
3. If the above two steps cannot be resolved, it is recommended that you set the Xiao Ai art speaker to restart state, that is, turn on the \"departure service\