1, the phone case is too thick will affect the mobile phone charging coil and wireless charger induction, resulting in normal charging. Therefore, it is recommended to remove the protective case of the mobile phone before using the wireless charger to charge;
2, the charging coil area in the mobile phone is small, if the use of wireless charging when the mobile phone is placed incorrectly will also lead to normal charging. The iPhone8 wireless charging coil is located in the center of the back of the phone, and can be charged normally on the surface of the wireless charger according to the position;
3, if the above two situations are excluded, it may be that the mobile phone wireless charging module or wireless charger fails, and it is necessary to go to the after-sales point for detection and processing.