1. Please check whether the back center of the mobile phone is placed in the center of the wireless charging board.
2. When there are inclusions between the mobile phone and the wireless charging board, it may not be able to charge normally.
3. Please check the back shell of the phone. If the protective phone cover used is too thick may hinder wireless charging, it is recommended to remove the phone cover and try to recharge.
4, please use the original charger. If you use a non-original charger, you may not be able to charge normally.
5. Connect the phone directly to the wired charger to check whether it can be charged normally.
1. Restart the phone: When the phone has such a problem, we can force to hold down the power button, about 20 seconds, the phone can automatically restart, at this time we take a look.
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2. Replace the wireless charger: When our mobile phone has such a situation, it is likely that the charger has a problem, you can replace a wireless charger to try.
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3. Restore factory Settings: If the fault is still on after the boot, we can try to restore factory Settings on the phone at this time.
Has it always been like this? Occasionally may be uncontacted good. Let's try it again