Try the following solutions:
1. Ensure that the power cable of the charger is plugged into the socket and properly plugged in. 2. Ensure that the charging port, charging cable and charging port of the charging base of the mobile phone meet the standard and are in good contact with each other. Make sure your phone supports wireless charging and that the charging dock is no more than 3cm4 away from the phone. Software problem: Check whether the phone charging Settings and application Settings are correct, and try to restart the phone before charging