1, the phone case is too thick will affect the mobile phone charging coil and wireless charger induction, resulting in normal charging. Therefore, it is recommended to remove the protective case of the mobile phone before using the wireless charger to charge;
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2, the charging coil area in the mobile phone is small, if the use of wireless charging when the mobile phone is placed incorrectly will also lead to normal charging;
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3, may be wireless charger and mobile phone wireless charging system is not suitable, it is recommended to use mobile phone wireless charging requirements of the charger;
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4. If the above situation is excluded, it may be that the mobile phone wireless charging module or wireless charger fails, and it is necessary to go to the after-sales point for detection and processing