1, phone card downtime is generally caused by the following three reasonsQuestion: If the machine stops due to insufficient balance, not paid up historical arrearage, super credit and other reasons There is a wireless network but can not charge the phone charge , please recharge and restore the machine in time. [Reporting the loss or stopping] If you have reported the loss or stopping the business, you need to do the understanding or resumption of the machine before use.
2, the mobile phone card has been charged on the Wireless network can not charge the phone fee or no service may have the following reasons: the mobile phone card balance is insufficient: If the recharge wireless network can not charge the phone fee having wireless network but not being able to charge the phone bill , which may cause the phone to not be used normally. If the mobile phone is not inserted with a card or the card is incorrectly inserted, ensure that the mobile phone has a correct SIM card and the SIM card is in good contact.
3. If you turn on your mobile phone after overcharging, you need to restart your mobile phone before you can normally resume using the 4G network. Local network failure Consult others around you whether there is this problem, if there is the same problem, it may be the local network failure, you can contact the local 10086 optimization. handChange the mobile phone test, if it can be used normally, there may be a problem with the mobile phone, you can contact the mobile phone after-sales consultation.
The password is not correct if the password is displayed after entering the verification, check whether the password is correct. Your router may be out of action due to a power outage, etc. Restart your router and try to connect to Wi-FiI think so. System upgrade Problems If problems occur after the phone is upgraded or downgraded, you can restart the phone or restore network Settings.
Turning off Wi-Fi and using data may not work properly for several reasons: Data limit: Your phone or mobile network service provider may have data limit or plan regulations. If your data traffic has been exhausted or reached a limit, you may not be able to use the data service properly, which will cause you to have no Internet access or very slow network speeds.
Possible reasons for the Wi-Fi connection not working are: WiFi book
1, data traffic restrictions: your mobile phone or mobile network service provider that has a wireless network but cannot charge the phone bill may have data traffic restrictions or package regulations. If you run out of data or reach a limit You have wireless but can't charge your phone , you may not be able to use your data service You have wireless but can't charge your phone , which will cause you to lose Internet access or have very slow Internet speeds. Data roaming: If you are using an international roaming service, enableUsing data traffic may result in additional charges.
2, View the phone Settings Open the mobile phone shortcut center (slide down at the top or slide up at the bottom) to check whether the data network is enabled. Check the status of the mobile phone card to ensure that the balance of the mobile phone card is sufficient. If the phone is stopped due to overpayment, restart the phone after successful recharge. Check with the carrier whether the traffic limit has been reached or whether the data network function has been enabled. If necessary, you can replace the normal Internet access SIM card to confirm.
3, date error may cause some applications can not parse the server to use the network, it is recommended that you set the date to automatic: please open the phone settingIf the key icon appears in the status bar of your phone, it may be that you are using the wireless network but can not charge the phone bill VPN. VPN instability may cause Internet access failure or slow Internet access.
Unstable VPN may cause Internet access failure or slow Internet access. You can search for VPN in the Settings and click to enter the VPN Settings screenSelect disconnect the VPN or close the VPN software. Due to differences in signing information, some iot/data cards require a specific APN to access the Internet.
If the mobile phone cannot access the Internet normally, the fault can be removed according to the following conditions: [Case 1] The contact between the SIM card and the metal contact of the mobile phone is insufficient, you can reinsert the SIM card and try again. [Case 2] If the SIM card is damaged or the phone has a problem, it can be replaced by a test to see whether the SIM card or the phone is faulty. [Case 3] The current position is a signal blind area or suddenly no signal, can be measured in another placeTry and notice if other users around you have normal cell phone signals.
If the signal of your mobile phone card is normal, you cannot use traffic to access the Internet in the following scenarios: Internet Access failure during a call Certain conditions must be met for a mobile phone to access the Internet during a call. You can perform the following operations: Please enable VoLTE function for your mobile phone card (this function needs to be supported by both the phone and the carrier), after enabling the signal bar will display the HD icon.
See if you are connected to other wireless networks (WIFI), if handWhen the machine is currently connected to a wireless network (wifi), you cannot use data traffic to surf the Internet. It is recommended to turn off the wifi. See whether the SIM card can be identified normally, and there is no debt, signal bar status network is normal, abnormal card or mobile phone debt or no local signal will lead to no Internet access. Verify that mobile data is turned on.
1, the following reasons may lead to failure to pay online There is a wireless network but can not charge the phone fee : computerDoes not have access to the Internet or its access area is limited There is a wireless network but cannot charge the phone bill ; IE version is too low Wireless network can not charge , password number is insufficient, IE parameter setting is not correct; After the payment is confirmed on the Unicom 10010 website, enter the PayEx secure payment platform.
2, can not recharge Wireless network but can not charge the phone bill reason: [network anomaly] Network anomaly can not pay the phone bill order, it is recommended to try to recharge later;[Browser version is low] The IE version is too low, the IE parameter Settings are not correct, resulting in failure to recharge, you can replace another browser to operate; [Number problem] If the number is in an abnormal state such as cancellation or lockup period and cannot be recharged, you can feedback it to the local manual customer service to help you check the status of the number.
3, there are the following reasons: the phone number is entered incorrectly, resulting in no charge. The online payment function is not successful, resulting in the normal deduction and recharge. After confirming the top-up and completing the top-up, it will take some time, generally a little while before the top-up is successful. The mobile terminal used by itself cannot use the mobile network due to overpaymentTop up.
4, because the end of each month and the beginning of the next month for the system billing time, the system is busy, may affect wireless network but can not charge the phone fee You through the online business hall to pay, it is recommended that you try to avoid this time period to pay.
5, the reason for this situation may be: network problems, wait for a while and then try to recharge. Mobile phone card is limited by the operator, you can directly call the corresponding mobile phone card operator to understand the situation or carry your ID card to the corresponding business hall for consultation. For example: China Mobile dial 10086. China UnicomCall 10010. China Telecom dialed 10000.
6. Network problems and server problems. According to the query Zhongguancun online, network problems: due to network delay or network instability, it will lead to failure to recharge the phone fee. Server problem: Too many people charge phone charges during the same period, causing the server to crash, resulting in the failure to recharge phone charges.
1. If the service is stopped for more than a certain time, the number is recovered by the operatorRight and cancel the account, in the state of cancellation of the card is unable to recharge. (2) The arrears stop is in the lock-up period, and the card in the lock-up period cannot recharge by itself. If this is not the case, it is recommended to contact the customer service of the carrier to which the number belongs for verification. The specific policy of the local carrier shall prevail.
2, the use of wireless network charging and mobile phone direct network charging method is the same, as long as the network signal strength is enough to connect to the network normally, through Alipay or wechat should be no problem, it is recommended to check the network situation.
3, the phone fee has a validity period, because it is not used up within the validity period, more than this timeThe segment will be stopped (that is, stopped after the expiration date). You can activate this part of the phone bill or apply for an extension of the validity period of the phone bill to use again. If the sub-number is paid for by the family, when the main number is stopped, the sub-number will also be stopped (regardless of whether the member has a balance on the personal account).
4, if the mobile phone service is suspended: check whether the mobile phone number is not real-name system, please carry out real-name registration. If you want to check whether to report the loss or stop the service, you can only use it if you want to do an understanding or a resumption. Check the recharging status. It is recommended that you restart the phone. You can also contact the local customer service to check the number status and originalBecause.
5, the causes and solutions of the problem are as follows: Port closed: arrearage causes the network transmission port to be closed, resulting in repaying the broadband connection. Solution: Restart the cat and router, and let the back-end device terminal refresh the port. Router setting problem: router setting causes repayment of broadband connection after arrears. Solution: You need to check the router Settings and reset the router to ensure that the correct broadband account and password are used.