There are generally two situations when a mobile phone cannot be charged:
First, there is no reaction when the phone is connected to the charger
Second, there is a reaction to charging, but the battery power does not increase or decrease
Here are solutions for two situations:
First, there is no reaction when the phone is connected to the charger
(1) Confirm the use of the standard charger to charge the phone, the charging process prompts the light is not bright or there is no charging sign, you can clean up the phone and data cable interface, try again, or not, you can replace other normal use of the charger to charge, confirm whether it is the charger problem, if yes, replace the charger can be.
(2) When the phone is not used for a long time, or there is no charging after low power shutdown, it may be a case of battery loss, at this time, it is necessary to charge for a period of time (about 30 minutes) to confirm whether the phone is responsive.
(3) After the above test, the mobile phone is still unable to charge, take the warranty certificate to the after-sales service center for repair.
There may be a problem with the charging interface, you can go to Huawei after-sales test, sometimes your own judgment is not allowed, after all, after-sales should be professional. What specific fault can go to after-sales maintenance, and then see whether it needs maintenance. No maintenance is fine, testing is free. You can give up maintenance in the middle, mainly to see your own.
1: Confirm whether the data cable, charger, charging interface and socket are in poor contact or damaged. You can confirm by connecting other mobile phones: if other products can not be charged, it may be caused by poor contact or damage to the data cable, charger, socket, it is recommended to re-plug or replace after trying.
Two: If other products can be charged: it is recommended to try several times, if the phone plug-in charging line has no reaction (such as charging icon, indicator light), it may be the fault of the charging interface, it is recommended to carry the purchase invoice to the after-sales service point maintenance.