If other devices can access the Internet, only the super TV can not access the Internet:, follow the following instructions: Step 1: Go to the system interface, restore factory Settings try;
Step 2: If the restoration of factory Settings is invalid, upgrade the system to the latest version, you can use the wired connection network for online upgrade, or use the computer to download the upgrade package after the U disk local upgrade.
Step 3: If the upgrade does not work, ask the user the following questions: Whether to enable MAC address filtering, if so, ask the user to add the TV MAC address to the router's allowed list. The name of wireless is not in Chinese, please change the Chinese to English letters and numbers.