The airpods pro light is not on is a normal phenomenon, generally speaking, when charging airpods pro, the charging case indicator will automatically turn off after connecting the charger for a few seconds, and the user only needs to touch the airpods pro charging case indicator will turn on again.
However, it should be noted that if the indicator light is not bright after the airpods pro charging case is connected to the charger, the user can check the charger connection status, or check whether the power is powered on.
After excluding the above situation, the user can change a charger to try, if the replacement of the charger can not solve the problem, it is recommended that the user contact the after-sales service for relevant testing.
In this case, it is recommended to reset the AirPods Bluetooth earphones to restore factory Settings before recharging.