Method 1: Check the Wi-Fi password.
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When the network is adjusted, the set-top box and TV will not automatically update, and the Wi-Fi password needs to be manually updated.
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Go to the Wi-Fi configuration item that you want to adjust, select Adjust Network Settings, enter the new password in the window, verify the entered password, and select Save Password.
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Then the Wi-Fi will work properly.
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Method 2: Connect a network cable.
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General smart TV will be equipped with a network cable interface, compared with wireless WiFi, wired network is more stable, the network speed is slightly faster.
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Method 3: Restart the router.
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When working for a long time, the router may be disconnected from the network. You can try to restart the router and reconnect to the WiFi.
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Method 4: Reboot the TV.
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Sometimes the TV will crash briefly, restart the TV to run again, just like restarting the computer, and then connect to the WiFi again to try.
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Method 5: View WiFi signal Sometimes distance and obstacles will block WiFi signal, is its attenuation will affect the effect of receiving WiFi signal.
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Method 6: If the above method does not help you, it may be the WiFi receiver in the TV is damaged, you can contact customer service for repair
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1, check whether the network connection of the TV is disconnected, you can try to reset the connection network;
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2, check whether there is a problem with the router Settings leading to network disconnection, you can restart the router or reset the router to solve the problem;
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3, check whether there is a problem with the server or communication link of the network service provider, you can call the customer service provider to consult the current network status, if there is a problem, wait for them to repair it;
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4. If there is a problem with the system of the TV, you can try to restart the TV. If necessary, restore the TV system to factory Settings or upgrade to the latest version.
1. Check whether the WiFi password is correct
Select the WiFi name, \"Ignore this network\
2. The router may restrict access to more terminals
If your router only allows whitelisted devices to access WiFi, add the MAC address of your TV\/box to the whitelist and try again.
3. The DHCP function of the router is disabled
When the router's DHCP function is turned off, the TV cannot automatically obtain an IP address.
4. Too far away or the partition wall will also affect the effect of the TV connecting to WiFi, which may lead to inability to connect to WiFi or network instability.
The same WiFi, the mobile phone can be connected to wifi but the TV can not be connected, you need to check the Settings of the TV, open the menu of the TV to find the network connection, select the wireless name, and then enter the correct password to determine the connection, if repeatedly failed to connect, try to restore the TV factory Settings, and then set the connection. Then you can also open the mobile phone hot spot connection to verify whether the wireless limit, and then modify the wireless route. If these operations are not successful, you should consider the TV failure, the need for professional maintenance.